Archive for June, 2011

Confessions of a good father

Posted by John Foster on June 28th, 2011

It’s time for a revolution in my house. I determined this recently on Father’s Day, which to me is largely a Hallmark holiday, so I have no real expectations for special treatment. Nonetheless, I woke to my two daughters arguing over something like, “Who’s better Justin Bieber or Taylor Swift?”  And it got me thinking about our life and what it means to be a father.  First, let me say that my kids are great. They are mostly kind and generous to each other, well mannered and respectful, and they pitch in to do their part to keep our family on track.  So let me be clear that I’m not in any way implicating them in this idea.

I think by most standards, my wife and I would be judged as a good parents.  Our kids behave as well or better than other kids we know (most of the time).  We know about sibling rivalry and we have some pretty good coping skills in place.  We’ve seen Babies and know that kids will fight over rocks and sticks even if they don’t have the abundant array of things we have.  Our kids get plenty of sleep and have a well balanced diet full of super foods (but ice cream is more a rule than an exception).  We’re not as strict as the Tiger Mom, but we’re pretty tough with our family rules and deliver consequences at least as well as Mike and Carol Brady.  We certainly don’t have parenting all figured out, but our family journey has brought my wife and I closer together, as we are totally outnumbered by the kids.

That’s so seductive.  Really seductive.  I can pat myself on the back and feel great because I do so much for my kids.  But you know the old joke about how fast you have to run to get away from a bear?  (Faster than the other guy!).  This is an absolute problem, not a relative one.

How fast do you have to run to escape the bear?

My wife and I have worked diligently to provide a safe, stable, and stimulating environment for our kids.  But in doing so, I fear we’ve removed too much adversity and created a bubble in reality.  I worry that my kids are not sufficiently aware of how things work for the overwhelming majority of people in the world.  I hear constantly that great people are made by overcoming difficulties in their lives, yet when I look around our lives I don’t see any real difficulties.  That said, I certainly can’t say I grew up under tough circumstances.  My first 20 years were spent in a place akin to the town in Caddyshack,where I was more of a Danny than a Spaulding, but certainly not wanting for much.

My next 10 years were spent largely working in non-profit organizations, providing leadership and social skill building programs to “at risk” kids.  These kids were “at risk” of things like teenage pregnancy, drug and alcohol abuse and not finishing school.  During that time, I learned to see the world through their eyes and I came to understand how lucky I was to have the privilege of a safe comfortable home with resourceful parents taking care of me.  When I met my wife we both agreed it was our top priority to create a happy home where our children could thrive, but now I’m struggling to make sense of the competing commitments of stability and adversity.

We can fabricate adversity. I played sports and went on outdoor adventures to test my limits.  I recently watched Lucky Ducks, where wealthy New York City mom Tracey Jackson feels much as I’ve described above, and decides to make amends.  She decides to create a film of her intervention, which consists of sending her daughter to India to teach street children instead of going to the beach for Spring Break.  Great premise, but in my opinion, she gets lost in her desire to create a hit indie film and comes off looking worse than when she started.  My least favorite scene is when she jets off to Montana to gather advice from a self described “Kid Whisperer” psychologist about how to help her daughter.  Ugh.

You can’t use the same thinking or resources that got you into the mess to get you out of it.  What got you here won’t get you there.  Etc. etc. This is not about fixing the kids or the family.  This revolution is about me.  What am I willing to change about my life to help my children get more grounded in reality?

The afternoon of Father’s Day, my daughter was sent to her room for somethingoranother and yelled back, “What am I supposed to do for food?”  I replied that she could go to bed without dinner.  Her response: “Fine, I’ll just starve to death!” (insert door slam here).  That was the last straw for me.  We waste more food at one meal in our house (and we’re pretty good at cleaning plates and managing portions) than some kids get in a whole day.

So this is my question… how can I create experiences where my kids will grow to see themselves in the context of the world and know better how to respect and appreciate their circumstances?

I don’t want drive-by, tourist observation experiences, I want something natural, reciprocal, and sustainable.  I don’t want this to be the kid’s problem (it’s mine).  I know this will be uncomfortable for me and my wife.  We have to adjust our own lives to make this happen.  It will mean we have to miss out on other things we’ve got built into our lives… perhaps sports, or Brownies, or a family vacation.  What a luxurious problem to have.

Your advice is welcome, I’ll keep you posted on our journey.

 

 

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Focused feedback is better

Posted by John Foster on June 6th, 2011

There’s one thing I’ve found that separates good feedback from bad.  Really!  Just one: more focused questions generate higher quality responses. Usually you get dead air and blank stares when you ask a generic question like, “Does anyone have any feedback for me?” The typical response, “Uh, fine… uh, really great… yeah, good job!”

Typical response to a generic request for feedback. From: photo.net/photos/zbbrox

It’s a lot of work to give someone good feedback, and most people simply aren’t prepared when you spring it on them like that. Remember, the burden of gathering feedback falls on you, not the provider. So make it easier for others to help you out by asking more focused questions. After you ask a focused question, behave like a curious four-year-old and ask, “Why, why, why, why?” to get underneath surface level generalities to real opinions that help you grow.

Of course if you really don’t want to know how you can grow, and are just asking so you can say you did, you need to return to GO (do not collect your $200) and start over with why it’s important to get feedback in the first place.  See more on that in my post Get Some Grit. Don’t waste your time (or other people’s energy) by asking generic, open ended questions. They don’t work.  For more on why, see my post Ambiguity kills feedback.

Here are some tips for getting focused feedback:

Focused questions generate more complex (valuable) answers

1. Use good manners:
Be curious, persistent, patient, and grateful.  Feedback is a gift, but you have to wrap it yourself.  When you ask one question, follow it up with a deeper, probing question to help the person in his/her thinking.  Something like: “Thanks for that. Do you think if I try that next time I’ll get better results?”  Followed by, “Okay, sounds good.  Has that worked for you?”

2. Focus on priority and purpose:
Ask high level questions that help you determine if you are working on the right things.  For example: “If I do these three things well, do you think I’ll be successful?  Or: “Which of these five things would you do first?”

3. Seek advice before you act:
Sometimes it’s easier to give an opinion before an action has occurred because there’s no implication of judgment. Use questions like, “How would you approach this project?” After you gather advice from several perspectives, review for patterns of agreement and disagreement. Follow up with another round of questions to get advice on the patterns you’ve found.  ”I have two opposing ideas on how to approach this.  Which one do you like better?”

4. Invite critique on approach and impact:
Cue feedback by asking for direct opinions that leave no room for one word replies. Bad: Do you like this? Better: How could this presentation be more clear? Best: On slide three, how could I present this concept better?  For critique on the value of your efforts, ask about your impact on the person, team, or organization.  Questions like: “Was my contribution what you expected?”  ”How could I have helped our team accomplish more?”  Or, “What could I have done to increase our results by 10%”

5. Cross-pollinate good ideas: Share what someone else has told you to jump-start their thinking and generate discussion.  ”I was talking with Dave about this and he said…”  This helps the person you ask learn something about another colleague too.

Final thought: even when you ask a very precise opening question, you are still likely to get a simple answer.  Successful learners ask several polite follow up questions to help those around them warm up to their situation and be more helpful.  Don’t be satisfied with someone’s first answer.

 

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